Cigna
What Cigna is up to now
New 09-25 (event 09-23): OPENAI PARTNERSHIP. Cigna said on 09-23 it is working with OpenAI to build AI tools for patients with complex conditions, starting with oncology and spanning clinical, pharmacy, behavioral and benefits support (Cigna newsroom). Standing picture below holds unchanged since 07-28. No new development since 07-28 — no digest mentions across 08-10→08-14 and no update to the payer-ai-claim-denial thread (last_seen 08-05) specific to Cigna. Standing read holds: the $100M bet on Evernorth's Pharmacy Forward AI program (claiming $200M in customer savings over three years), the PXDX mass-denial algorithm with no fresh 2026 developments, and Evernorth Behavioral still dark.
as of 2026-09-25
Evernorth / Express-Scripts PBM giant; widest footprint. Strong behavioral-health arm; PXDX in payer-ai-claim-denial.
The axes
- Commanded capital
- ~$275B/yr revenue
- Thrust
- ~$1.0B/yr — capex $1.2B − dep $0.24B; zero completed M&A TTM (HCSC = divestiture)
- Optionality
- constrained core / free Evernorth (Express Scripts)
- Gravity
- GROSS — 185M+ relationships + 1.7M providers (widest footprint)
axes as of 2026-07-25 · gravity shown gross (undeflated)
Projects & threads
No live threads tagged to this actor this week.